privacy policy

Acceptance of Terms of Use

Please read these Terms of Use carefully. These Terms of Use govern your access to and use of this Site. By accessing or using this Site, you agree to be bound by these Terms of Use and any other guidelines, restrictions or policies that may be published in connection with specific sections or services of this Site. All such additional guidelines, restrictions or rules are incorporated by reference in these Terms of Use. ETS Ciais reserves the right to make changes to this Site and these Terms of Use at any time without notice. You can review these Terms of Use each time you access this site. You also agree that all information will be sent electronically by posting it on our website or by e-mail to the email address you provided to us when you signed up for our site. You can withdraw your consent to receive information electronically by contacting customer service. However, if you withdraw your consent to receive our information electronically, you must stop using your account. We respect the privacy of every person who visits the site. Our policy on the collection and use of personal information is described below.
We collect and use personal information to: Administer and fulfill our obligations in connection with any agreement you may have with us. Anticipate and resolve issues related to your service. Conduct market research and sales follow-up. Create and inform you of products and services that we - or carefully selected third parties - provide to whom you may be interested, to the extent that you have agreed to be contacted for these purposes and authorize the data servers to do the same - see e-mails and newsletters below for more information. In order to achieve the foregoing, we must collect and process personal information about you (including but not limited to your name, address, telephone number, email address, details of your visits to the Website and any transactional information relating to the order fulfillment). We may ask you for this information on the website during the registration process or at any other time. The data we collect may be provided to the data servers for analysis so that we can customize the goods, services and marketing materials that we - or other third parties - offer you. We will not disclose any personally identifiable information without your permission, unless: We are legally obliged to do so (for example, pursuant to a court order or for the purpose of preventing crime or fraud). We will consider that you have given your permission for the disclosures mentioned herein. Execute or enforce our terms of use and other agreements; or to protect our rights, property, security, customers or others.

Non-Personal Details

We may automatically collect non-personally identifiable information about you, such as the type of browser you are using or the Web site from which you found us. This information is only used to help us provide an effective service on the site. We may from time to time provide owners and operators of third party websites that link to our site with information about the number of users who connect to the website from their website. You can not be identified from this information.

Service newsletters and e-mails

You have the choice of the emails you receive from us. The emails we send are divided into two categories: Our newsletters that provide you with information about offers, new products and other things that we find interesting. The e-mails we send about your activity our site (service emails), in particular: To remind you of the remaining items in your shopping cart Polls to collect your comments on the orders you have made with Surveys to collect your feedback on contact with our customer service team Please note that the transactional emails we send you, ie emails about your orders and purchases from are unaffected by your preferences for newsletters and service emails.


When you visit, we send cookies to your computer or to a similar device, which is essential for shopping with us and useful for storing your user preferences. They also help prevent fraud by providing a way to recognize you so that you can only access your photos and personal data. We also use cookies for marketing purposes, such as tracking user trends, clicks and sales figures (which we can share with our partners), media performance and search optimization. Since cookies are very useful, we do not recommend disabling them, but if you really want to be able to configure your browser to inform you when you receive a cookie, you can choose whether to accept it or not.

Copyright for Limited Use

This site contains graphics, photographs, images, document layouts, illustrations, text, fonts, music, software tools and other information (hereinafter referred to as "Content"). This site and all content is the protected property of ETS Ciais or a copyrighted property of the parties that have authorized ETS Ciais to use it. All rights to this site and its contents are reserved worldwide. It is strictly forbidden to keep, copy, distribute, publish or use any part of the Content except as expressly authorized in these Terms of Use. ETS Ciais reserves the right to add, remove or modify any part of the content at any time without notice. The document design tools provided on this site use a limited number of elements, including icons, fonts, colors, and design effects and logos.
You do not get any rights by creating a logo or incorporating it into one or more products of ETS Ciais. ETS Ciais offers no warranty of any kind on the logo designs created using the site's design tools. ETS Ciais does not warrant that product designs do not infringe or be subject to a claim of infringement, trademark or other rights of another party. You are solely responsible for obtaining the advice of a lawyer as to whether the design of your product is legally available for your use and does not infringe the rights of another party.


The technology we use and the policies we have implemented are designed to protect your privacy from unauthorized access and inappropriate use. We will continue to update these measures as new technologies become available.


Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these websites have their own privacy policies and we do not accept any responsibility for these policies. Please check these policies before submitting personal data to these sites.

Integration of social networking services

ETS Ciais can also enable you to activate or connect to the Service via different social network services like Facebook. When you add a social network services account to the service or connect to the service using your social network account, we collect the relevant information necessary to enable the service to access that social network service and your data contained in this service. As part of such integration, the social network service will give us access only to certain information that you have provided, and we will use, store and disclose this information in accordance with this privacy policy. However, remember that the way social networking services use, store and disclose your information is governed by the policies of these third parties and ETS Ciais accepts no responsibility for the privacy practices or other actions of any social network service that can be activated in the service. You may also have the option of publishing your service activities on social network services when you access the content via the Service; you agree that if you choose to use this feature, your friends and subscribers on all of the social network services that you have activated will be able to see this activity.

Questions, concerns or complaints

If you have any questions, concerns or complaints about documents that appear on our sites, please contact us. Complaints or complaints must be notified to us within 28 days of receipt of the products, or in case of non-delivery, within a reasonable time after the products arrive.

Law and jurisdiction

These terms (and the supply of goods and services) are governed and interpreted in accordance with French law. In the event of a dispute arising out of these terms or in connection with the supply of any product or service, the French courts will have a non-exclusive jurisdiction over these disputes, although we retain the right to sue you for violating these conditions in your country of residence or in any other country concerned.